Own phones
Lite includes the line on your account.
Chimney Service
A fireplace that smells when the wind is from the west needs a draft check and a cap look before anyone sells a new insert.
Wind-side smell is often a cap or a damper, not a new firebox.
Uses this browser microphone.
$99 Lite for Chimney Service
1 seat. Your own phones. You can pass any request. The street address shows after you claim it.
Pass any request
A pass goes to the next paid company in range.
Address after claim
The street address is on the job after claim.
About our AI
Dune keeps the Chimney Service note
Wind-side smell is often a cap or a damper, not a new firebox.
How a Chimney Service call moves
Start with the measurement
Wind direction.
Ask the access question
Cap and damper.
Hold one window
Last sweep date decides if the window is real.
Close the loop
Dune tells the caller a local company will call back.
Live voice
What Dune handles
01 The ticket keeps smell, smoke, or animals.
02 The ticket keeps wind direction.
03 The ticket keeps cap and damper.
04 The ticket keeps last sweep date.
05 The ticket keeps wood stove or open fireplace.
Uses this browser microphone.
Planning tool
Chimney Service hours
smell, smoke, or animals and wind direction are the two numbers.
Film: how a dispatch desk turns a Chimney Service call into one local callback. Dune is the voice on this host.
Field notes
2026-03-08
What Dune writes down on a Chimney Service call
Wind-side smell is often a cap or a damper, not a new firebox. Dune keeps smell, smoke, or animals on the same job.
2026-04-10
Why smell, smoke, or animals changes the Chimney Service window
Wind-side smell is often a cap or a damper, not a new firebox. Dune keeps wind direction on the same job.
2026-05-12
Wind direction before a truck is promised
Wind-side smell is often a cap or a damper, not a new firebox. Dune keeps cap and damper on the same job.
2026-06-14
How cap and damper lands on the Chimney Service ticket
Wind-side smell is often a cap or a damper, not a new firebox. Dune keeps last sweep date on the same job.
2026-07-16
When last sweep date means the visit is not ready
Wind-side smell is often a cap or a damper, not a new firebox. Dune keeps wood stove or open fireplace on the same job.
2026-08-18
A Chimney Service note that includes wood stove or open fireplace
Wind-side smell is often a cap or a damper, not a new firebox. Dune keeps smell, smoke, or animals on the same job.
2026-09-20
What the local company sees after a Chimney Service claim
Wind-side smell is often a cap or a damper, not a new firebox. Dune keeps wind direction on the same job.
2026-09-18
Passing a Chimney Service request without losing the address rule
Wind-side smell is often a cap or a damper, not a new firebox. Dune keeps cap and damper on the same job.
Questions on the desk
- What does Dune need on a Chimney Service call?
- Smell, smoke, or animals, wind direction, and the address.
- Does Dune do the Chimney Service work?
- No. A local company calls the customer back and does the work.
- What is on the $99 Lite plan?
- Lite is $99 a month, 1 seat, with your own phones. You can pass any request. The street address shows after you claim.
- Why does cap and damper matter?
- A fireplace that smells when the wind is from the west needs a draft check and a cap look before anyone sells a new insert.
- Can a company pass the request?
- Yes. The next paid company inside the radius is offered it.
- Where is the city list?
- This host lists about 1,000 US cities. The offered company is the paid one inside the radius.
Book the Chimney Service demo
Dune can take a sample call. The calendar is the 30-minute desk.
Uses this browser microphone.